Copyright: Mr. Cool Help Copyright Net Services 1997,1998
Citation: Mr. Cool Help File


PG1
Introduction

Mr. Cool is the answer to the World Wide Wait.

You know how on some pages, you hardly dare click another link in case it's going to take 5 minutes to fetch? Then you want to download a large file and your software tells you it's going to be 10 hours at 0.2 kbytes/sec.

Mr. Cool fixes that by delivering the slow pages and big files by e-mail.

Sometimes files and pages will be with you more quickly than by the direct route. You never have to wait on-line. Data is delivered to your mailbox and you download at the speed of your modem - not the speed of some inferior link the other side of the world.

Telling Mr. Cool to fetch something

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Link
Telling Mr. Cool to fetch something

Normally, when you are surfing, you left-click links you want to follow.

With Mr. Cool you either Drag and drop URLs, Copy URL to clipboard or use Manual entry of URLs

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PG1000
Netscape

To get Mr. Cool to fetch a link:

* Right click the link

* Select Copy Link Location from the pop-up menu.

Another trick:

You want a copy of the current page mailed to you:

* Click on the address (URL) in the Location box

* It gets highlighted

* Right click the highlighted area

* Select Copy from the pop-up menu

See also Drag and drop URLs and Manual entry of URLs

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Explorer
Microsoft Internet Explorer

To get Mr. Cool to fetch a link:

* Right click the link

* Select Copy Shortcut from the pop-up menu.

Another trick:

You want a copy of the current page mailed to you:

* Click on the address (URL) in the Location box

* It gets highlighted

* Right click the highlighted area

* Select Copy from the pop-up menu

See also Drag and drop URLs and Manual entry of URLs

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Opera

To get Mr. Cool to fetch a link:

* Right click the link

* Select Copy Link Address from the pop-up menu.

Another trick:

You want a copy of the current page mailed to you:

* Click on the address (URL) in the Location box

* It gets highlighted

* Right click the highlighted area

* Select Copy from the pop-up menu

See also Drag and drop URLs and Manual entry of URLs

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address
Your e-mail address

This must be filled in. It is your regular, full Internet mail address.

Example: jim.smith@super.com


Outward mail
SMTP Server

You need to enter the address of your SMTP server. This is typically something like mail.some.com although it may be expressed as an IP number such as 123.1.2.3.

To find this information or check it, call your Internet Service Provider and ask What is the Internet address of the SMTP server?

As well as asking your Internet Service Provider, you can try following these steps:

* Start your e-mail program.

* Look for a menu item called Properties, Options, Settings or something similar. In some cases, you will find these after clicking a Tools menu item.

* The SMTP server name may be displayed or can be accessed with a few more clicks. Try buttons marked Servers. If you find reference to a POP3 server, this may be the same as the SMTP server but try and find something that specifically says SMTP.

See also Microsoft Exchange


Binary
Binary files - adding your own

The type of files that Mr. Cool regards as not binary (and hence requiring a different server) are listed in nbinary.ext. Do not edit this file. If you want to add more types to the non-binary list, follow this procedure:

1. Open a new file unbinary.txt in the same directory as MRCOOL.EXE. Use a simple text editor such as Windows Notepad. Sophisticated word processors such as Word for Windows are more difficult to use for this purpose.

2. Put the file types, one per line into the file. Do not include the "." (period) character.

Good Example

ABC

XYZ

Files such as data.abc and picture.xyz will be treated as text

Bad Example

.123

This will not treat spreadsheet.123 as text.

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How to start
Starting and Using Mr. Cool

Starting

If you can see the Mr Cool toolbar, Mr. Cool is already started.

If Mr. Cool is not running, Click Start, Programs, Mr Cool V2, and Mr Cool

Using

You use Mr. Cool while surfing the World Wide Web. It sends pages and files to you by e-mail. This saves you time waiting on line for slow links or large files to download. When you get the mail later, the only limit is the speed of the connection to your provider.

Telling Mr. Cool to fetch something


AOL
AOL Browser

Although you can use Mr. Cool with AOL, the set up and usage is more complex and problematic. Support is limited.

1. You must be using AOL via TCP/IP - not direct dial up. To determine if you are using TCP/IP with AOL, click the Setup button, then Edit Location and check the Network shows as TCP/IP not AOLNET.

2. The AOL software does not read UUencoded messages sent back by some servers. You will have to get and use an external decoder or use Mr. Cool's UUDecoder button.

3. You will need access to an SMTP mail server. This may well be provided by the service you use for the TCP/IP connection.

To get Mr. Cool to fetch a link:

* Right click the link

* Select Copy URL to Clipboard from the pop-up menu.

Another trick:

You want a copy of the current page mailed to you:

* Click on the address (URL) in the box containing http://www....

* It gets highlighted

* Right click the highlighted area

* Select Copy from the pop-up menu

See also Drag and drop URLs and Manual entry of URLs

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WWW
HTTP Server for pages

This allows you to select the server used for retrieving Web Pages.

 If you want to get pages as HTML rather than plain text, choose a server entry in the list that has "<>" around its name. EG: <www@some.com>. These servers also indicate their ability to return HTML in the information panel at the right.


HTTP
HTTP Server for programs/binary files

This allows you to select the server used for retrieving binary, executable or image files from Web Pages.


FTP
FTP Server

This allows you to select the server used for retrieving files by FTP.


Servers
Server Choice

Mr. Cool offers choices for the various servers.  It is not obvious what the best choice is. Here are some tips on deciding.

* If you want HTML pages returned, see HTML

* If everything is working satisfactorily, don't make any changes to the servers.

* If some of your requests seem to be ignored, check first that they got as far as the Queue. If they did, the server used will be shown. Try selecting another server from the list that contains that server.

* FTP servers usually acknowledge your request within a short time (whereas HTTP servers do not).

Example: Some of your requests are being actioned very slowly. Look at the Queue list and locate one of them. You see something like:

http://www.some.com/ via agora@other.com on 01/01/1000 18:01:23

Now look at the Servers section  for agora@other.com.  Click the down arrow to the right of agora@other.com to see and select alternative servers.

See also How fast are the servers? and Enable automatic server choice

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Troubleshooting
Lack of response

If you don't get the files or pages you request being mailed back to you, use this troubleshooter to resolve the problem.

No response at all

Some Response


Troubleshooting
No response at all

If you get no response to your requests at all check out:

* Is Your e-mail address set correctly?

* Is the SMTP Server set correctly?

* If you have several e-mail addresses, are you checking the right one?

* Are you receiving any mail? Perhaps your system or Internet Access Provider has a problem.

* Perhaps the server is slow, see How fast are the servers?

More things to check

* Look at the Queue display. If it is empty, you have a problem  with Telling Mr. Cool to fetch something

* Each line of the Queue is in the format:

<URL> via <Server> <Date> <Time>

If the Server is the same for all entries, it may be that the server is down. Resolve this with Server Choice


Troubleshooting
Some Response

If some of your requests succeed but others do not:

* Check the Queue display and see if the failed requests are all via the same Server. If so, try another Server, see Server Choice

* If you get error messages from the servers read them carefully. Here are some of the more obscure errors:

No acceptable objects were found This server doesn't support transfer of the particular file type. Choose another one - see Server Choice

The document requested   http: ... is empty. It is very likely that a temporary problem occurred. This does not mean that your specified URL is valid. Please check the URL again. May mean that the URL is no longer in existence.


response
How fast are the servers?

The "bymail" servers used by Mr. Cool vary a lot in their speed. Some of then respond within seconds but minutes, hours and days are possible.

Generally, we set the default servers to those with good response when we build a new release of Mr. Cool. You can also check out http://www.netservs.com/mrcool/stats.htm

Get a copy of this information by email! Access Properties Mode and click the Hot list tab. Choose Server Statistics (One Copy) or Server Statistics (Copy every day) and then click Request

See also Server Choice

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Tray Icon
More about the Tray Icon

The Mr. Cool Tray Icon gives quick and easy access to many features:

Left click the icon to pop up Mr. Cool

Right click the icon to view Mr. Cool properties.

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Net Services

Net Services is a software and consultancy company based in Cheltenham, England.

We specialize in products and consultancy that's about making technology work for people.

Whois If you've got any sort of trouble with an Internet domain, "Whois" is useful It indicates if the domain actually exists, the people or organization behind it and often gives their alternative contact details. It's useful for more advanced spam tracking but it's handy in its own right. Freeware,  Download from http://www.netservs.com/spam/whois.htm

Mollusc is for e-mail security and privacy. It uses the famous PGP (Pretty Good Privacy) technology to encrypt or "scramble" your e-mail so only the intended recipients can read it. It interfaces directly to many popular e-mail programs so that all it takes is an extra click above normal e-mailing.  Download a "try before you buy" copy from http://www.netservs.com/pgp/

Spam Hater is for tracking and hitting back at spammers. It interfaces directly to many popular e-mail programs to analyse spam and prepare and send complaints. It also has tools to prevent your e-mail address being harvested from Usenet posts. Spam Hater is freeware with an option to upgrade the Spam Hater Gold. Download from http://www.netservs.com/spam/spam_hater.htm

File Destroyer is for really deleting files. When you delete files conventionally, they can often be recovered with various utilities. File Destroyer defeats this - great for confidential stuff. File Destroyer is freeware  Download from http://www.netservs.com/fd/

Disk Washer is also for really deleting files. When you delete files conventionally, they can often be recovered with various utilities. Disk Washer cleans up all the "deleted" files on a disk - great for confidential stuff. Freeware  Download from http://www.netservs.com/wash/

Emotional Support on The Internet is a reflection of our links with organisations helping people with their deepest personal problems. This is a listing of several hundred "emotional support" groups using the Internet as a medium http://www.netservs.com/care/

Contact Net Services at admin@netservs.com.


Support
Product Support

To get support with Mr. Cool, follow these steps:

* Make a note of exactly what you did. Example: I right-clicked the Tray Icon

* Make a note of what you expected to happen. This is vital. Example: I expected to see the Mr. Cool Properties screen.

* Make a note of what actually happened Example: I got a message on the screen "Access violation at 12345678".

* Tip: Don't interpret what you see, report it.  Example: "I got a hex dump" is not as good as "The top left corner of the screen says '0000 3A 47 AF ...' . See also Product Support - Anecdote

Send these notes in e-mail to mrcool@netservs.com.

We often get product support requests we can do little with. With any program (not just ours), it pays to be precise and make notes. Just saying that a facility "doesn't work" or that "I couldn't enter function X" is not enough. Maybe the facility works differently to the way you were expecting. If you say you couldn't do something, it helps us to know why. Perhaps you didn't know how to proceed, perhaps the button you wanted to use was unresponsive. We need to know.

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Support - Anecdote
Product Support - Anecdote

We once had a customer tell us that they had a fault and that there was now a Word Perfect document displayed on the screen. We were surprised and concerned since Word Perfect was not installed on the machine and we didn't know what Word Perfect files looked like!

We asked the customer for more detail and he said he thought it was Word Perfect V5.0 format.

After a lot of misunderstanding, we got him to tell us that the actual characters were  "~BRI~BRO~FLA ...". Instantly, we knew what the problem was! He was looking at one of our system files that just happened to look similar to Word Perfect.

The moral is report what you see, don't interpret.

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Order
Pro Version: Ordering and Pricing

The Pro Version does not have the adverts so you can make Mr. Cool much smaller. It also has advanced queuing functions and a better level of support.

It costs just US$29.95 or UK£19.95. There are a number of payment options:

Credit card/Web

Credit card/Fax

Credit card/postal

Check/Cheque/Cash


Properties
Properties Mode

To access the Mr. Cool Properties screen, right click the Tray Icon. More about the Tray Icon

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MIME
MIME and UUencoded responses

If you get a message that starts something like:

begin 644 2210767.zip M4$L#!`H``````#NDCR,````````````````"````,2]02P,$%`````@`/$*.

M(RI+0"K!!```>P<```<````Q+S$N9VEF[=,+-],+``#PO_(LKY+#C"R9+7E7

M$JD\PDJ[776026LTFKCD7+GI=#6S91NK;;D>8]PQ&XZ\\BH5=3-#TF,2L0TS

M=@WEM=69>_H<M]]W^`4C@KR.7'X/G`;6@1\R,S.IA*BNKJZ)B8G-GW[Z/W'Z

This is a UUencoded file. Similar to this is MIME encoding which looks like:

eJ8+IiUIAQaQCAAEAAAAAAABAAEAAQeQBgAIAAAA5AQAAAAAAADoAAEIgAcAGAAAAElQTS5NaWNy b3NvZnQgTWFpbC5Ob3RlADEIAQ2ABAACAAAAAgACAAEGgAMADgAAAM0HDAAQAAgACgAAAAIABAEB

What to do

* Your e-mail program may have a command to decode attachments.

Decoding attachments in Ameol2

Outlook Express Tips

* UUencoded files can be processed with the Mr. Cool * Save the message(s) to a disk file and then use an external decoder program such as Wincode. There is a link to that program on http://www.netservs.com/mrcool/news.htm

See also Format

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Decode
Decoding attachments in Ameol2

Select Message and then Decode Binary Attachment from the menu.

If you have default hotkey settings, just hit U

The decoded files will typically end up in c:\ameol2\attach

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530
User anonymous access denied

This error might lead you to believe that you have a permanent problem with a server. In fact, it is usually indicative of a temporary problem and the bymail server will try again for you.


Btoa
Format

Reach the Format via Properties Mode and click the Format tab.

Binary file return format

Files can be sent back to you in various formats. Your e-mail program may perform better with some formats.  Some servers do not support all formats.

MIME and UUencoded responses

Splitting and Chunksize

Usually, it's best to have files delivered as one large message. To do this where possible, check the Don't split box.

Some providers limit the maximum size of message you may receive. To limit the size of message you receive (and cause files to be broken up into "chunks") clear the Don't split box and set the required value in the Chunksize (Kbytes) field.

Example: The CIX Conferencing service limits messages to 2 Mbytes each. Put 2000 in the Chunksize (Kbytes) field.

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errors
Request Failed errors

The usual reason is problems connecting to the SMTP server.

* Check the SMTP Server address (Properties Mode  and click the My Details tab.

* If you have more than one Internet Service Provider, check that the SMTP Server is the correct one for the provider you are connected to.

Example: You have service from CIX and Demon and set mail.cix.co.uk as the SMTP server. Mr. Cool should work via the CIX IP service but will fail if you connect via Demon.

There may also be a more general problem connecting. Check for busy tones on dial-up links, modem problems, etc.

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Links
Expected a file but got a page

If you've used Mr. Cool to try and download a file but you've got a page instead, here's what's happening:

* Many sites have a "download" link which takes you to a downloading page when you might have expected the link to download the actual file directly.

What to do

* When you see a "download" link, put the mouse over it but don't click.

* Check the status panel at the bottom left of most browser screens to see the address of the link.

* If the address of the link ends in .exe, .zip or another "extension" associated with files, use Mr. Cool straight away.

* If the address of the link ends in .html, .cgi  or another "extension" associated with pages, left click it in the normal way. This will take you to the download page. Once there, you can find the link to the actual file and use Mr. Cool.

This technique of checking the nature of links has another use too! Look at the beginning of the link address. If it starts with "ftp" it's likely to work better.


Attachments
Receiving files with Eudora Pro

In Eudora Pro, decoding is automatic. When you open the message, there should be an icon for the file. You can double click it to open it. If you wish to locate where the file is on your disk, click menu items Tools, Options and look at the legend on the Attachment Directory button

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Files received
UUDecoder button

Accessed via Properties Mode, the UUDecoder button processes some of files that you receive.

See MIME and UUencoded responses for how to identify UUencoded files.

The UUdecoder will ask you to place  Part 1 of the file in the Windows Clipboard. Then press the Next button. Part 2, is requested next, etc.

If the file has not been split into several parts, treat the whole file as part 1.

Transferring to the Windows Clipboard - Detailed Instructions

In many e-mail programs, this sequence works:

1. Right-click the message body. (IE, the part of the screen that looks like garbage)

2. Choose Select All form the pop-up menu.

3. Right-click the message again.

4. Choose Copy form the pop-up menu.

Alternating between Mr. Cool and your e-mail program

You will notice that this procedure requires you to work alternately with Mr. Cool and your e-mail program. The easy way to do this is to click the appropriate icons on the Windows Taskbar.

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Manual
Manual entry of URLs

As well as collecting URLs from a browser, you can simply type them in.

Access Main menu and choose Manual entry of URL. Type the URL in the box click the Ok button.

See also Copy URL to clipboard and Drag and drop URLs

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PG310
"Your browser does not appear to follow redirects"

When a web page or file is moved by it's owner, they often leave a "redirect" page at the original location. Many web browsers follow these automatically but the servers used by Mr. Cool do not. That's why you get this message.

A typical message looks like:

Your browser does not appear to follow redirects. Please <a = href=3D"ftp://ftp.some.com/pub/example.zip">follow this link</a>

What to do

Use the mouse to select the new link. In our example that would be ftp://ftp.some.com/pub/example.zip

Be careful to select the whole URL and only the URL.

Then choose Edit and Copy from your e-mail program's menu. Mr. Cool should start up and send the redirected request for you.

In some cases, you will need to start up your Internet connection first.

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PG311
"Error in Request Failed"

These errors are usually because Mr. Cool cannot access your SMTP server.

SMTP Server


UUdecode
"Expecting part" warnings

This message is displayed during UUdecoding if Mr. Cool believes multi-part messages are being presented out of order.

It does this by examining the Subject lines of the messages (if available) for clues such as "part 3 of 5" and checking if this is the expected part.

Usually you should choose Retry and locate the part number being requested by Mr. Cool.

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Exchange
Microsoft Exchange

If you use Microsoft Exchange, you may be able to determine the SMTP details from it.

In Microsoft Exchange, choose Tools, Options, Services , click Internet Mail, then the Properties button. The server name will be shown. You must also click the Advanced Options button to check that an alternative is not listed.

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UUencoding
Outlook Express Tips

1. Outlook Express does not handle multi-part UUencoded messages well so set Format to MIME and under Servers select ftpmail@ftp.sunet.se.

2. Here is how to decode files received as mail messages in Outlook Express


Split
Multi-part files

Some servers send binary files (programs, pictures, etc) in several parts. Some mail programs don't handle these well so here are some tips on avoiding this problem and fixing it,

Consider using a better email program such as Pegasus Mail, (http://www.let.rug.nl/pegasus/) or Eudora (http://www.eudora.com)

Avoid getting split files

In Mr. Cool, right click the tray icon, choose the Format tab and make sure that Split into chucks is not checked.

Some servers don't split files

- bitftp@pucc.princeton.edu for FTP files up to 3 megabytes

- gomail@ncc.go.jp for HTTP files of any size

- gopher@dna.affrc.go.jp for HTTP files of any size

To set these, right click the tray icon, choose the Servers tab and locate the required servers.

Processing split files you already have

Symptom: Part 1 appears as a proper attachment but all the others appear as UUencoded data. The Part 1 attachment is faulty or incomplete.

What to do - Summary:

- Re-encode the Part 1 attachment to UUencoded data

- Save the other parts to text files

- Use an external decoder

More Detail

- Get yourself a separate Decoder/Encoder such as Wincode from http://www.netservs.com/mrcool/wncode26.zip

- Find the Part 1 (often a ZIP or EXE file) and ask Wincode to UUencode it - Name that file File1.uue

- From your email program, use File and Save As to save each message as File2.uue, File3.uue, etc.

- Run the Decode function in Wincode and select File1.Uue

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Split files

See Multi-part files


Troubleshooting
Troubleshooting Index

Lack of response

No response at all

Some Response

User anonymous access denied

Expected a file but got a page

"Your browser does not appear to follow redirects"

Multi-part files

Decoding attachments in Ameol2

Receiving files with Eudora Pro

"Expecting part" warnings

Requests not sent - queue fills up

Outlook Express Tips

Request Failed errors


Drag and drop
Drag and drop URLs

To drag a URL or link to Mr. Cool, left click the link and hold the mouse button down. Now drag the link to any part of the Mr. Cool screen and release the mouse button. Here it is, step by step:

•	Mouse down on link/URL

•	Drag to Mr. Cool

•	Release mouse button

Note: Opera doesn't support drag and drop.


clipboard
Copy URL to clipboard

To copy a URL or link to the clipboard (and hence feed it to Mr. Cool) try a right click, select a menu item from the pop-up menu. That's all it takes to trigger Mr. Cool. A request will soon be on its way to a "by mail" server.

Detailed instructions for Microsoft Internet Explorer users

Detailed instructions for Netscape users

Detailed instructions for Opera users

Detailed instructions for AOL Browser users

See also Drag and drop URLs and Manual entry of URLs


menu
Main menu

If Mr. Cool is hidden click on the Mr. Cool "tray icon" near the clock on your screen

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Profesional Version
Credit card/Web

* For single users, the price is US$29.95 or UK£19.95

Buy via the web with credit card now!

Alternatively, visit http://www.netservs.com/mrcool/buy2p.htm

See also

Credit card/Fax

Credit card/postal

Check/Cheque/Cash

Credit card by phone within the US and Canada

Credit card by phone outside the US and Canada


Credit card
Credit card/Fax

Press the Print button above

Fax to: +1 661 288-1867

Your Name

Organization

Address

City

State/County/Province

Country

Email address: (required to send license)

Please supply:

* A single user license for Mr. Cool Professional @ US$29.95, order code 6847

(Delete the options that don't apply)

Please charge my credit card number:

Expiry:

Signed

See also

Credit card/Web

Credit card/postal

Check/Cheque/Cash

Credit card by phone within the US and Canada

Credit card by phone outside the US and Canada


Credit card
Credit card/postal

Press the Print button above

Your Name

Organization

Address

City

State/County/Province

Country

Email address: (required to send license)

Please supply:

* A single user license for Mr. Cool Processional @ US$29.95, order code 6847

(Delete the options that don't apply)

Please charge my credit card number:

Expiry:

Signed

Send to:

RegNet

24303 Walnut Street, Suite 200

Newhall, CA  91321-2900

U.S.A.

See also

Credit card/Web

Credit card/Fax

Check/Cheque/Cash

Credit card by phone within the US and Canada

Credit card by phone outside the US and Canada


Check
Check/Cheque/Cash

Press the Print button above

Your Name

Organization

Address

City

State/County/Province

Country

Email address: (required to send license)

Please supply:

* A single user license for Mr. Cool Professional. I enclose a check/cheque/cash for US$30 or UK£20

Send to:

Net Services (CP)

54 Selkirk St

Cheltenham

Glos

GL52 2HH

UK

See also

Credit card/Web

Credit card/Fax

Credit card/postal

Credit card by phone within the US and Canada

Credit card by phone within the US and Canada


phone
Credit card by phone within the US and Canada

Call  1 800 WWW2REG (1 800 999-2734)

Quote product code 6847

See also

Credit card/Web

Credit card/Fax

Credit card/postal

Check/Cheque/Cash

Credit card by phone outside the US and Canada


buy
Credit card by phone outside the US and Canada

Call +1 661 288-1827.

Quote product code 6847

See also

Credit card/Web

Credit card/Fax

Credit card/postal

Check/Cheque/Cash

Credit card by phone within the US and Canada


Enable automatic server choice

We test the "bymail" servers regularly. Check this box to have Mr. Cool check for the best server just before sending requests.


drag and drop
Accept by drag and drop

Check this box to allow URLs to be accepted by drag and drop

Here's, how drag and drop works, step by step:

•	Mouse down on link/URL

•	Drag to Mr. Cool

•	Release mouse button

•


clipboard
Accept from clipboard

Check this box to allow URLs to be accepted by copying to the clipboard


Sound effects

Check the box and select a sound from the list. The Preview button allows you to check the sound.

The sound is heard whenever you give a URL to Mr. Cool


days between duplicate requests

Sometimes you'll request the same URL again within a short time without knowing so Mr. Cool beeps at you. This controls how many days must elapse before a duplicate URL can be accepted again.


sent items kept in queue display

When URLs have been sent to a server, they are kept in the list. You can adjust how many to keep with this setting


buy
Professional Version

The Professional version of Mr. Cool:

•	Has no adverts

•	Can be made very small

•	Allows you to send requests again

•	Allows you to control how many old requests are kept for reference

It's only $29.95

How to buy

Credit card/Web

Credit card/Fax

Credit card/postal

Check/Cheque/Cash

Credit card by phone within the US and Canada

Credit card by phone outside the US and Canada


Requests not sent - queue fills up

This may be because Mr. Cool is not detecting your Internet connection. See Only send out requests when DUN/RAS is active


DUN
Only send out requests when DUN/RAS is active

If you use Dial Up Networking to connect to the Internet, check this box. If you use a LAN or permanent connection, clear it. If in doubt, leave it how you found it - Mr.Cool is usually able to detect the correct setting.


Queue

The following symbols are used in the queue display

 The URL is queued waiting to be sent when an Internet connection is available

 The URL is being sent to the a server right now

 The URL has been sent to a server

 There was an error sending the URL to a server. It will retry

 This is an example URL. Only present when you first install